POPIA Notice

1. Introduction

This notice is issued in accordance with the Protection of Personal Information Act, 2013 (POPIA) and explains how Mufare Solutions (Pty) Ltd processes personal information.

2. Responsible Party

Mufare Solutions (Pty) Ltd is the responsible party for the personal information processed under this notice.

• Address: Kempton Park, Gauteng, South Africa
• Phone: +27 12 111 7449
• Email: info@mufare.co.za

3. Information We Process

We process the following categories of personal information:

• Identity and contact details (name, email, phone, company)
• Enquiry and communication records
• Service delivery information (for clients)
• Website usage data (IP address, browser information)

4. Purpose of Processing

Personal information is processed for:

• Responding to enquiries and providing requested information
• Service delivery and client management
• Business communication (with consent)
• Legal compliance and record-keeping

5. Information Sharing

We share personal information only with:

• Service providers under contractual confidentiality obligations
• Technology vendors when delivering client solutions
• Legal authorities where required by law

6. Data Subject Rights

You have the right to:

• Be notified of personal information collection
• Access and correct your personal information
• Request deletion (subject to legal requirements)
• Object to processing
• Lodge a complaint with the Information Regulator

7. Information Regulator

Complaints may be lodged with the Information Regulator of South Africa:

• Email: complaints@inforegulator.org.za
• Website: https://inforegulator.org.za

8. Contact

For POPIA-related enquiries, contact our Information Officer at info@mufare.co.za.